Eloquent Edge Learning respects your privacy. This policy explains what information may be collected when you use our website, how it is used, and how you can contact us with a privacy request. By using the platform, you acknowledge this policy.
Information we collect
Depending on how you use the platform, we may collect account and contact details such as your name, email address, mobile number and student profile information. We may also collect selected exams, quiz and test attempts, answers, scores, bookmarks, study progress, support messages and information you provide through forms. For purchases, we may receive transaction status and a reference number from the payment provider. Do not send us your card, UPI or banking passwords.
How we use information
We use information to create and manage accounts, provide learning features, record progress, manage purchases, respond to support requests, maintain platform security, improve our services and meet legal requirements.
Cookies and third-party services
The website may use session cookies and similar tools to keep you signed in, protect forms and support site functions. Analytics may be used when enabled. Our pages may link to third-party sites; their own privacy policies apply. You can manage cookies in your browser, though some site features may work differently.
When information is shared
Relevant information may be shared with service providers that help us host and operate the website, process payments, deliver communications or provide analytics when enabled. We may also disclose information when required by law or to protect the platform and its users.
Keeping and protecting information
We keep information for as long as needed to provide the service, manage accounts and transactions, meet legal requirements and resolve disputes. We use reasonable safeguards, but no online system can be guaranteed completely secure.
Your privacy requests
You can contact us to request access to, correction of or deletion of personal information, or to ask a question about its use. Some information may need to be retained for legal, security or transaction purposes.
Students under 18
If you are under 18, please use the platform with the knowledge and guidance of a parent or guardian. A parent or guardian may contact us with a privacy question or request concerning a student’s information.
Policy updates and contact
We may update this policy as our services or legal requirements change. The latest version will be published on this page. For privacy questions or requests, email support@eloquentedge.in or eloquentedge26@gmail.com, or WhatsApp +91 81389 13290.